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Part 4: Setting up

Hub Guide Generic hub layout

Community Emergency Hubs: Roles and Layout. 

Once you have assigned the Hub roles, the different areas of the Hub need to be set up, ready for the public. 

Each role can focus on setting up their particular area, but some areas are easier than others to set up, so help each other as needed. 

Your facility will likely look different to this image, but this diagram gives you an idea of the space you will need to find room for to set up the Hub. 

Set up a noticeboard somewhere near the front to display important information to the community. Ensure the Public Information Board is easy to see. This could be set up outside, or in a window. 

  • Set up a Situation Board: The Situation Board maintains an overall picture of what is happening and records the actions taken or tasks that have been assigned or still need to be done. 
  • The Coordination area assesses, verifies and distributes important community information to the Public Information Board at the Hub for everyone to see, and to the Emergency Operations Centre (as and when appropriate). 
  • Some information in the Coordination area could be sensitive, so, if possible, try to find a quiet space away from the general public (perhaps in an adjacent room if there is one available, or if not try keep these areas away from the community space). 

Towards the front of the facility, set up display boards marked “Needs” and “Offers”.

  • Establish a quiet space close to the Coordination area for communications.
  • Set up a quiet space away from the information boards for people to rest, seek companionship, wait for assistance/information or a volunteer role. 
  • Make sure that the space is as accessible as possible to people with mobility impairments and has some seating. 
  • The Community Space could be in a separate room if there is one availdable. If there are a lot of people around, try figure out why they are hanging out and find an appropriate space for them. 

Establish a hand washing area. Find or make a toilet facility. Ask neighbouring houses or local businesses to borrow any tools and cleaning materials you need. 

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